Mix and Match

Shipping policy

Shipping Policy

Welcome to our store. We are committed to delivering your orders safely and on time across Pakistan. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Customers may receive an order confirmation call or message before dispatch.

Delivery Time

Estimated delivery times across Pakistan:

  • Major Cities: 3–5 business days
  • Remote Areas: 5–8 business days

Delivery times may vary during sales, holidays, weather conditions, or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

We offer Cash on Delivery services in most areas of Pakistan.
Please ensure someone is available to receive the parcel at the provided address.

Order Tracking

Once your order is shipped, tracking details will be shared through SMS, WhatsApp, or email if available.

Incorrect Address

Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.

Delivery Delays

While we aim for timely deliveries, delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service issues
  • High order volume

We appreciate your patience and understanding.

Damaged or Missing Items

If you receive a damaged product or an item is missing, contact us within 24 hours of delivery with clear photos and order details.

Contact Us

If you have any questions regarding shipping, feel free to contact our support team through our website or social media channels.